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We provide compassionate tech care across a variety of platforms, including:

WE STAND OUT.

Efficient Customer Support

Our dedicated team of Care Advisors provides prompt and efficient support, ensuring that all of your concerns are addressed in a timely and thorough manner.

Comprehensive Solutions

From troubleshooting technical issues to providing guidance on the latest technology trends and risks, Caroline offers a wide range of comprehensive technological solutions.

Personalized Assistance

We believe in the power of empathy and understanding. Our Care Advisors offer personalized assistance, tailoring solutions to meet your specific needs and requirements.

CONNECT WITH US IN THE WAY YOU FEEL MOST COMFORTABLE.

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Phone Support

Our highly trained Care Advisors are available to assist you over the phone with any questions or issues. We provide patient and compassionate support, ensuring that all your needs are met and you feel valued and heard. Whether you need technical help, have billing inquiries, or simply want to provide feedback, our Care Advisors here to help.

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Email & Chat Assistance

If you prefer to communicate online, we offer prompt and thorough assistance to address your concerns and provide solutions. Our dedicated team of Care Advisors is skilled in understanding complex issues and providing detailed explanations in a clear and concise manner. We strive to respond to you in a timely manner, ensuring that you receive the support you need when you need it.

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Staying Current

Discover our bite-sized educational videos that keep you safe and informed in the digital world. Our microlearning content and regular newsletters cover everything from online safety and the latest tech news to emerging scams and essential tips. Stay ahead of the risks and harness the power of the internet securely with our concise and engaging updates.

WE OFFER VARIOUS PRICING MODELS

One-Time Assistance

$49

Key Features:
  • single solution call with one of Caroline's expert Care Advisors
  • perfect for a one-time question or technological need
  • best for individuals who are comfortable with technology, but need assistance with one, specific issue
Learn More & Book

Individual Membership

$20/month

Key Features:
  • no commitment, no pressure, cancel anytime
  • priority service with no waiting, and solutioning on your platform of choice
  • includes up to 8 solution calls per month, plus a reduced rate for additional needs
Learn More & Book

Group Membership

Call For Pricing

Key Features:
  • perfect for assisted living centers, clinics, medical facilities, educational institutions, fitness/wellness facilities, HOAs, business offices, and more
  • flexible pricing and service options to suit your group size and needs
Learn More & Book

Wanna know what our customers are saying about us?

“Caroline has been such a time-saver for me! My Care Advisor, Cory, has patiently guided me through various technical issues and he always provides excellent service. I highly recommend him and their entire team for all your tech needs."
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Tom McKinney, Sturgis, South Dakota

GET TO KNOW US.

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Hi! We're Cory & Alex.

Cory and Alex, AKA "the ringmasters of this circus" crossed paths when working in the healthcare compliance industry. Out of their careers grew a quick friendship, and just as soon as Cory's innovative idea for a compassionate tech platform met Alex's enthusiasm and adventurousness, Caroline was born.

We're excited to about the opportunity to provide exceptional assistance to our family, friends, and customers. With a focus on care, patience, and compassion, we meticulously strive to meet your needs in the ways that you feel most comfortable. Our team of Care Advocates is well-equipped to handle a wide range of technological needs, ensuring that our customers receive the support they deserve. At Caroline, we believe in building strong relationships and providing personalized solutions. We are committed to delivering outstanding customer service and creating a positive and seamless experience.

DO YOU HAVE ANY QUESTIONS? SEND US A MESSAGE.